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Terms & Privacy

General Terms & Conditions

The « FindR » brand, logotype, name, platform and all products and services mentioned below belongs to FindR Technologies Inc., a company registered in the United States at 7208 3rd Ave Brooklyn, NY 11209 - EIN 92-0931272.

These general conditions apply to all services provided by FindR to its users of the FindR Shop or FindR platform. All intellectual property rights, including - but not limited to - copyright, trademark law, trade name law and database law of FindR belongs to FindR Technologies Inc., a company registered in the United States at 7208 3rd Ave Brooklyn, NY 11209 - EIN 92-0931272.

FindR provides access to FindR Shop and FindR Platform; Providing QR code technology to register ownership of any items on FindR, passing on FindR alerts and claims. FindR is entitled to shorten, change or make the information placed by user on the FindR Platform without giving any reason for consultation from mobile devices or software applications. By submitting a claim, user gives FindR the order to provide finders (called also Lucky FindRs) with the data that are necessary for handling the claims. This data includes at least the Features and other relevant personal data of User, such as their name.

GDPR OVERVIEW

The GDPR, or General Data Protection Regulation, came into force on May 25, also for you as a user. The new law applies to everyone in Europe who processes personal data. In that context, the privacy policy and general terms and conditions were amended in May 2018. The GDPR distinguishes between those who are in possession of personal data and, on the other hand, companies that process personal data. FindR is responsible for the personal data that you as a visitor leave on our platform. That is why you are always asked to confirm our terms and conditions before you can provide us with your personal data.

This right to be forgotten includes the removal of data. Of course we must be able to delete your data when you request it. In addition, further distribution is also prevented. If you want to delete your data, you can send an email to [email protected] We will then send you a confirmation of your request. Your complete FindR account and all associated data will then be deleted from our database. Update cookie wall It is no longer possible with the GDPR to indicate "by visiting the website, you agree with our cookies". You must give permission for cookies that are intended to collect personal data. That is why our cookie wall has been adapted and you must give explicit permission for the use of cookies for marketing purposes.

WARRANTY

We warrant that our products will be free from defects in materials and workmanship under normal personal/private use for the period of 12 months. The warranty period start on the date of sale by the original retailer to the original purchaser or from the date of purchase from FindR’s website, or any official reseller partners. The warranty applies only while the product is owned by the original purchaser. If a defect appears in any of our products before the end of the warranty period and we find the product to be defective in materials, we will, in our sole discretion either repair the Product using identical or similar components; or replace the Product with a product comparable in quality / value.

We reserve the right to change or discontinue our product ranges at any time without notice and without liability. This warranty does not apply if proper care and/or usage instructions are not followed. This warranty does not cover scratches, stains, discoloration or damage caused by misuse. Any claims for warranty should be made with proof of purchase and full details of the alleged defect, to the retailer from whom the product was purchased. If the retailer has closed its business, please contact us at [email protected]

RETURNING ITEMS

If there is a connection in between owners and finders (OwnRs and Lucky FindRs) for any lost item FindR will inform owner about the possibility of collecting the Item itself at a location to be designated by Finder or opting for dispatch by FindR or dispatch by a party to be designated by owner. If owner chooses for shipping by FindR, FindR will instruct a third party to do so on behalf of owner. All actions and activities in connection with the dispatch by a third party will in that case be performed at the expense and risk of owner and under the applicability of the general terms and conditions applied by this third party. If any owner opts for dispatch by a party to be designated by owner, this dispatch will be at the expense and risk of owner and under the applicability of the general terms and conditions of the third party designated by owner.

PRIVACY AND INFORMATION SECURITY

FindR acts as an item data controller with regard to the processing of Personal Data of Users on the FindR Platform.

User guarantees that their use of the FindR Platform and the content placed by them does not infringe on Intellectual Property Rights of third parties and indemnifies FindR against all claims by third parties as a result of such infringements.

User is not permitted without prior written permission from FindR (i) to request and / or reuse a substantial part of the contents of the FindR Platform within the meaning of the Database Act and (ii) repeatedly and systematically request and / or reuse non-substantial elements of this content in the sense of the Database Act.

PRIVACY AND INFORMATION SECURITY

FindR makes the FindR Platform available to user to assist user in offering and finding Items. However, FindR does not guarantee that User will actually find an Item or that an item in respect of which user has made a claim will be returned to them.

FindR does not guarantee that the FindR Platform will be available without interruption and without delay, nor that the information on the FindR Platform is complete and correct.

FindR is not liable for damage suffered by user in connection with the agreement, including damage as a result of: the use of the FindR Platform; errors made by OwnR’s or FindRs in the assessment of a claim and / or the decision that there is a destruction or loss of an Item by Finder; the loss or damage of an Item during the collection / dispatch of the Item by / to Owner as described above.

The Agreement can be terminated by email at any time via [email protected]

A cancellation will not be accepted by FindR if it is incompatible with the Services that FindR provides to other Users or when there are still claims, complaints or obligations with regard to FindR / other Users.

The agreement between FindR and user is governed by the United States law. Any disputes will be submitted to the competent court in the United States law. FindR may change these terms and conditions at any time. The amended general terms and conditions will in that case apply from the moment that they are made available to user via the FindR Platform.